Yes — we offer three service tiers: Gold (1-2 day turnaround), Silver (5-7 day turnaround), and Bronze (14-28 day turnaround), so you can choose the option that best fits your timeframe and budget.

General care and maintenance should follow your vehicle manufacturer's manual specifications. If you have specific questions about your repaired unit, our engineers are happy to offer guidance.

Yes — we offer one-to-one support with the engineer who worked on your unit, to help locate and resolve any issue you're experiencing after the repair.

We don't offer a vehicle collection service. Units can be sent to us by post, or you're welcome to drop off your part or vehicle in person during our working hours.

Yes, we work with any insurance company. We're VAT registered, and we provide detailed quotes for the work required, including a comprehensive list of parts needed to complete the repair.

Yes — we have a live platform where you can track the progress of any repair booked through our website.

We offer a wide range of services, and not all of them may be listed on the site. If you can't find the specific service you're looking for, it's best to get in touch with us directly and we'll confirm whether we can help.

Get in touch with us to set up a trade account. Each network partner receives access to a live account where you can track the status of current repairs and view the full history of work we've carried out for you.

We work with a large network of garages and partners, and we're always open to new trade business. Pricing is based on individual unit assessments, and trade customers benefit from fast-track or same-day repairs, one-to-one support with the engineer handling your unit, advice on carrying out certain settings or coding steps yourself, and a range of other benefits.

You can get started by filling out our free quote form, calling us directly, or contacting us via WhatsApp.

No — we work on a no fix, no fee basis, so there's no diagnostic fee if you decide not to proceed. As mentioned, only return postage would apply if we're unable to repair your part or you choose not to proceed.

Yes — we advise all customers to send their unit using a tracked or insured delivery service. The unit must be packed in a proper, sturdy box to prevent further damage in transit. Please also include your contact information inside the box (phone number, email, and return address) so we can process your repair smoothly.

Yes — before removing your unit, please make a note of your radio code if your vehicle has one, as you may need to re-enter it after the repair.

If you're comfortable doing so, you're welcome to remove the unit yourself. If not, a local garage can usually help with removal, or you can bring your vehicle to us directly. Alternatively, get in touch and we can check whether we have a network partner in your area who can assist.

In most cases, your settings are retained. However, if the unit requires reflashing or a software reinstall as part of the repair, you will lose all previous settings, presets, and paired devices.

To provide the right component, we need the part number from the specific part that needs replacing. A VIN number alone doesn't guarantee compatibility. In some cases, the unit needs to be removed from the car and stripped down to access the part — in that situation, you can send the unit to us for a free inspection and quotation.

We work with a network of partners around the world. If you're outside the UK, get in touch with us and we'll connect you with a trusted partner near you.

Yes, your item is fully insured for the duration it's with us. In the unlikely event it's lost while in our care, we'll provide a replacement unit, coded to your vehicle.

Yes, all parts are sent via Royal Mail Tracked 24. Valuable items are sent via Royal Mail Special Delivery (insured up to £750) or DHL Express next working day delivery.

We work on a no fix, no fee basis, unless otherwise specified. If we're unable to repair your part, you won't be charged for the repair — only return postage will apply.

We accept PayPal, bank transfer and card payments.

Yes, we accept returns within 15 days, provided the part is in its original condition with seals intact and un-tampered.

Yes, fitting is available on request — please contact us if you'd like this arranged when you order a part.

Yes, we're happy to confirm pricing and diagnostics before you commit to a repair.

Please check your item on arrival and contact us immediately if there's any damage, so we can resolve it quickly.

You can post your unit to us for repair, or book an in-person appointment if you're local.

In many cases, yes — get in touch with your fault details and we can give you a same-day estimate where possible.

We specialise in LCD and touchscreen repairs for car infotainment, navigation, and instrument cluster displays, alongside audio and amplifier repairs, ECUs and control modules, and airbag/SRS systems — covering all vehicle makes and models.

You can drop off your unit at any time during our working hours — no appointment needed. However, if you'd like to wait on-site while the repair is carried out, please book an appointment in advance so we can fit you in.

Yes, we offer diagnostics to confirm the fault and give you an accurate quote before any repair work begins.

Yes, all repairs come with a 90-day warranty covering parts and workmanship. If the same fault returns within that period, we'll fix it again at no extra cost.

Using aftermarket or repaired components may affect your vehicle manufacturer's warranty on that specific system. Please check with your dealer if your vehicle is still under warranty.

Our warranty covers manufacturing and workmanship defects. It doesn't cover damage caused by incorrect fitting by a third party, misuse, or unrelated faults that develop after the repair.

Most repairs are completed within 1-2 business days, depending on the fault and parts availability. Simple issues are often same-day; more complex faults may take longer if a part needs to be sourced.